Refund Policy
Updated: 2026-09-18
Purchases from Resellers
Section titled “Purchases from Resellers”If you purchase Cursor Crane from a reseller, the reseller’s refund policy applies to your purchase. If the reseller’s terms differ from this policy, the reseller’s refund policy takes precedence. Please contact the reseller directly to request a refund.
Eligibility
Section titled “Eligibility”Refund requests must be submitted within 15 days of purchase. Requests made after this 15-day period are not eligible for a refund, regardless of the reason.
How to Request a Refund
Section titled “How to Request a Refund”Email [email protected] with your purchase details and the email address used for the purchase.
Approved Refunds
Section titled “Approved Refunds”If a refund is approved, the Paddle platform processes the refund to the original payment method. The time for the refund to appear depends on the payment provider and payment method.
For further information, see Paddle’s Consumer Refund Policy.